Job Duties & Responsibilities

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• Ascertain customers’ requirements and suggest/proposed suitable solutions per customer need.

• Perform Start-up, Installation & Commissioning work in accordance to Vendors’ SOP on site

• Perform load/application analysis by hand on measurement or data collection analysis.

• Assist sale as technical adviser/consultant of product. Help to answer the question to the customer in any aspect of product technical information or site application

• Making a technical proposal/solution, project drawing, single-line diagram or other documents related to the project to a customer according to application inquiry.

• Coordinate with Vendors and/or any internal departments/customer for factory/Site acceptance test, if necessary

• Co-work with the vendor to design and troubleshoot any site electrical requirements per local municipal or legal policies, in addition, to fulfill customer requirements.

• Perform simple repair works off-site and troubleshoot installation issues on-site

• Handle product connectivity such as SNMP, MODBUS, Servers, Storage, Network Switches, etc

• Manage and maintain proper documentation for all pre/sales activities via CRM/Salesforce in alignment with management’s requirements

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Qualifications:

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• Min Diploma in Electrical Engineering

• At least 5 years’ MNC experience in Electrical/IT Hardware installation works, with proven site/field advisory works

•  Well-versed in Power and Electrical equipment deployment works

 

 

Skills & Competencies:

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• Highly proficient in Microsoft Office (excel)

• Bi-lingual in English and local language

• Adaptable and prior exposure of regional/MNC clientele

• Process-driven and excellent communication skills

• Customer service driven

• Proven achievements of Sales Targets